Privacy Policy

Who we are

This website is operated by Brody Networks LLC, a North Carolina limited liability company ("we", "us"). For anything about this policy or your personal information, contact privacy@brodynetworks.com.

The short version

This site sets no cookies at all and runs no advertising, except on the two pages described under Advertising measurement below, and does no cross site tracking anywhere else. We use one cookieless analytics tool that counts page views without identifying you. We collect personal information in three places on this site, all of them forms you choose to fill in, and we use it to reply to you. We do not sell, rent, share or trade personal information with anyone, for any purpose, including "sharing" as the California Privacy Rights Act defines it.

What this site collects, and why

• Contact form. If you submit the form on our contact page we receive what you type: your name, email address, what you are looking for, and your description of the problem. We use it to answer you and, if we end up working together, to deliver the service. Legal bases under the GDPR: your consent (Art. 6(1)(a)) and steps prior to entering a contract (Art. 6(1)(b)).
• Missed-call audit form. If you request the free missed-call audit we receive what you type: your name, your business name, your email address, your mobile number, what kind of business you run, roughly how many calls a week you get, who answers your phone today, when you would like to be called, and the four figures you entered in the calculator on that page. We use them to call you back about that audit and for nothing else. Your number is not added to a marketing list and we do not text it. Legal bases under the GDPR: your consent (Art. 6(1)(a)) and steps prior to entering a contract (Art. 6(1)(b)).
• Demo text form. If you ask for the texted demo on the AI Chief of Staff page we receive your first name and your mobile number, and we use them to send you that demo conversation. Nothing else. Your number is not added to a marketing list.
• Email. If you email us we keep the correspondence for as long as it is relevant to the relationship.
• Server logs. Like nearly every website, our hosting records standard technical logs (IP address, browser type, pages requested) for security and reliability. They are kept briefly and are not used to profile or identify visitors. Legal basis: legitimate interest (Art. 6(1)(f)) in running a secure service.
• Web analytics. We use Cloudflare Web Analytics to see, in aggregate, which pages get visited and roughly where visitors come from (page URL, referrer, browser, country). It is cookieless by design: it sets nothing on your device and does not fingerprint you or follow you across sites. We see counts, never individual visitors. Legal basis: legitimate interest (Art. 6(1)(f)) in understanding how the site is used.
• Booking availability. Our receptionist page asks our own booking service which demo slots are free when the page loads. That request carries no information about you beyond the ordinary technical details of any web request.

Cookies

This site sets no cookies, except as described under Advertising measurement below. Not essential ones, not analytics ones. It also writes nothing to your browser's local storage or session storage, except as described in that same section.

That is a measured statement rather than a hopeful one. On 7 September 2026 every page of this site was loaded in a real browser and its cookie jar, local storage and session storage were read afterwards. All three were empty on every page, including the two demo pages that embed a Google calendar. The Meta Pixel described under Advertising measurement was added afterward, on 23 September 2026, to the two pages named there.

• This site: no cookies, no local storage, no session storage, except on /salons and /receptionist, where the Meta Pixel sets the _fbp cookie.
• Cloudflare Web Analytics: cookieless by design, and confirmed setting nothing.
• The embedded Google calendar on our two demo pages: confirmed setting no cookies.
• The Meta Pixel on /salons and /receptionist only: see Advertising measurement.

Because there is no non essential cookie and no tracking pixel anywhere else on this site, there is nothing for a cookie consent banner to ask you about on those other pages, so this site does not show one. If that ever changes further, this section changes with it and the banner arrives at the same time.

Advertising measurement

On two pages only, /salons and /receptionist, we load the Meta Pixel (Meta Platforms, Inc.), which supports the ads we run on Facebook and Instagram. It is not loaded on any other page of this site.

• What it does. It sets a cookie (_fbp) in your browser and reports to Meta that the page was viewed, and, if you tap the call button or the "or text it" link on either page, that too, so we can measure whether the ads that sent you there are working.
• When it loads. After the page has finished loading and become interactive, not before, so it never delays the page or the booking video.
• Global Privacy Control. If your browser sends the Global Privacy Control signal, we do not load the Meta Pixel at all, on either page.
• Opting out. You can opt out of Meta's ad personalization at facebook.com/adpreferences/ad_settings, and read how Meta itself handles this data in Meta's privacy policy.

Other companies this site loads

Two of our pages, the salon demo and the law office demo, embed a public Google calendar so you can watch a booking land in real time. That embed is served by Google, which means Google receives your IP address and browser user agent when those two pages load, in the same way it would if you visited a Google page directly. It sets no cookie here, and we receive nothing about you from it. No other page of this site loads anything from Google.

Nothing else on this site is embedded from a third party, except the Meta Pixel on /salons and /receptionist described under Advertising measurement above. There is no chat widget, no social media tracker, and no video or newsletter embed. Our fonts are served from our own domain rather than from a font provider, so no font company sees your visit. Our links to LinkedIn, X, YouTube and Substack are ordinary links: nothing loads from those companies unless you click through.

The AI receptionist and the AI Chief of Staff

These are the products we sell to businesses, and they handle more personal information than this website does. If you call or text one of our demo numbers, or you are a customer of a business that uses ours, this is what happens.

• Calls. When you call one of our numbers the AI receptionist answers, and the call is processed so it can understand you and reply. That produces a transcript of the conversation and, depending on the platform handling the call, a recording of it.
• Bookings. If you book an appointment we write the booking to the business's calendar. On our public demo lines we deliberately keep this thin: the law office demo writes only a coarse category, the time, and a fixed line saying a demonstration receptionist made the booking. Your name is read back to you and used to address your confirmation text, and it is not written to the demo calendar entry.
• Texts. Covered in the next section.
• Who else is involved. Running a phone and text product means the call and the message pass through specialist voice and messaging platforms, and through the model provider that generates the reply. They act as our service providers under their own data protection terms and are not permitted to use what passes through for their own purposes.

DRAFT, pending confirmation. The paragraph above names no specific vendor because the names could not be confirmed from this site's own code. Before this page is treated as final, the live voice platform, messaging carrier and model provider should be named here, along with how long each keeps call audio and transcripts. Tracked as decisions 2 and 3 in the compliance audit.

Text messages (SMS)

Some businesses we serve use our AI phone receptionist, which can send an appointment confirmation by text. Here is exactly how that works.

• Opt in first, always. On a call you get a text only if you verbally agree to one and approve the number it goes to. If you decline, no message is sent. On the demo text form on our AI Chief of Staff page, submitting the form is your opt in, and the form says so above the button.
• Message frequency. One message per booking, or one demo conversation if you asked for the demo. This is a confirmation service, not a marketing list, and your number is never added to one.
• No sharing of mobile numbers. Mobile numbers collected for text consent are used solely to send the message you asked for. They are never sold, rented, shared or traded with third parties or affiliates for marketing or for any other purpose. No mobile information is shared with third parties for marketing or promotional purposes.
• Opting out. Reply STOP to any message to opt out at any time, or reply HELP for help.
• Message and data rates may apply according to your mobile carrier's plan.

Our iPhone apps: ShiftStack and QuickQuote

We publish two apps on the App Store, ShiftStack Tip Tracker and QuickQuote. Both point here as their privacy policy, and both are built the same way: everything you enter stays on your iPhone, and the apps collect nothing. The App Store privacy label for each is "Data Not Collected", and here is why that is a true statement rather than a hopeful one.

• What you enter stays on the device. ShiftStack stores your shifts, hours, tips, tipout and employer name; QuickQuote stores your quotes, catalog items, settings and the logo you pick. Each app keeps that in a local database on your iPhone. iCloud sync is switched off in both, so nothing is copied to Apple's servers or to ours, and deleting the app deletes the data.
• No network connections. Neither app contains any networking code. They do not phone home, do not check in, and do not send us anything. The only traffic either app ever causes is Apple's own App Store checkout if you subscribe to ShiftStack Pro, and that conversation is between your device and Apple under Apple's privacy policy, not ours.
• No account, no analytics, no ads, no tracking. There is nothing to sign in to. Neither app includes an analytics, crash reporting, advertising or attribution kit, and neither has any third party software inside it at all.
• No permissions. Neither app asks for access to your photos, contacts, location, microphone, notifications or health data. QuickQuote lets you choose a logo through the system photo picker, which runs outside the app, so the app never sees your photo library.
• Links out. The Terms of Use and Privacy Policy links inside the apps open in Safari and carry nothing about you. If you share a QuickQuote PDF, it goes only where you send it through the system share sheet.

Because the apps hold no data about you, there is nothing for us to access, correct or delete on your behalf; your data is on your phone and under your control. Your subscription itself is managed by Apple in your Apple Account settings.

Who processes it

Form submissions are delivered to and stored on our own private infrastructure in the United States. This website is served by Vercel Inc. (hosting and CDN), our email is provided by Google LLC (Google Workspace), and aggregate site analytics come from Cloudflare, Inc. Each acts as a service provider processing data on our behalf under its standard data protection terms. If you are in the EEA or the UK, your information is processed in the United States, and we rely on our providers' standard contractual clauses for those transfers.

Retention

We keep inquiry and correspondence data only as long as it is useful for replying to you, delivering a service, or meeting legal and accounting obligations, and then we delete it. You can ask us to delete it sooner at any time.

Your rights

Depending on where you live, including under the EU and UK GDPR, the California Consumer Privacy Act (CCPA/CPRA), and similar state privacy laws in Virginia, Colorado, Connecticut, Utah, Texas, Oregon and elsewhere, you may have the right to:

• Know what personal information we hold about you and receive a copy of it
• Correct information that is wrong
• Have your information deleted
• Object to or restrict some kinds of processing
• Opt out of the sale or sharing of personal information. We do not sell or share personal information, so there is nothing here to opt out of.
• Not be treated worse for exercising any of these rights
• Withdraw consent at any time, where we relied on consent
• Complain to your local supervisory authority (EEA and UK) or your state attorney general (US)

To exercise any of these, email privacy@brodynetworks.com and tell us what you want. We verify the request using the email address associated with your data and reply inside the window the applicable law sets, generally 30 to 45 days. You may use an authorised agent where the law provides for one.

Do Not Track and Global Privacy Control

Site wide, we do not profile visitors and we do not track anyone across sites, and our analytics uses no cookies and no persistent identifier, so there is no sale of data for a Do Not Track or Global Privacy Control signal to switch off there. What little we measure is anonymous and aggregate for everybody, always. The one exception is the Meta Pixel described under Advertising measurement, which we honor Global Privacy Control for directly: when your browser sends that signal, the Pixel does not load on /salons or /receptionist at all.

Children

This site offers business services and is not directed to children under 16. We do not knowingly collect personal information from children.

Changes

If we change how we handle personal information we update this policy and its effective date before the change takes effect.

• 21 July 2026: added the cookieless web analytics section.
• 25 August 2026: added the text messaging section.
• 7 September 2026: added the cookie section with a measured inventory, disclosed the embedded Google calendar on the two demo pages and the booking availability request on the receptionist page, described the second form, and expanded the receptionist section to cover calls, transcripts and bookings.
• 16 September 2026: added the section covering our iPhone apps, ShiftStack and QuickQuote, which store everything on the device and collect nothing.
• 23 September 2026: added the Advertising measurement section covering the Meta Pixel on /salons and /receptionist, and updated the cookie section, the short version and the Global Privacy Control section to reflect it.

Effective date: September 23, 2026.